Ask an Expert: How To Get A Solid Answer Online

Have you noticed that it’s almost impossible to get any kind of good answers from anywhere anymore? From companies to government agencies to experts. It’s hard to get good answers these days, so what do you do? Answer: Look for online experts.

Here’s a story about a guy who’s making $10,000 a month answering questions about RVs. He used to own an RV business and so he has expertise. He has the knowledge, and he’s using that knowledge to give answers to people who need advice. You can’t get free information anymore from a company. If you call up an RV company, they don’t have extra people that are just sitting around that can answer the phone and tell you what to do. You either hire them to do it, or that’s it. You don’t have the availability to call up and just chit-chat on the phone with somebody that can give you free advice. The labor market doesn’t let that happen. Inflation makes things cost too much. So people who are experts have to work on projects for people. So at the same time, it’s created something that’s annoying or a pain point for consumers, but it’s also created an opportunity for experts. 

Well, who could be an expert? Aren’t we all experts at something? You probably have some knowledge in an industry or profession that you could use to help people. Now the question is how do you get that in front of them? And are people willing to pay just to talk to somebody? You can get answers to pretty much anything nowadays on YouTube you can or you can read online websites. There are usually forums where you can ask questions about anything to really just anybody but you don’t know how good that information is on forums. There are a lot of urban legends out there, people say yeah you can do this but it’s really not true. 

Sometimes on YouTube videos, it’s hard to get good solid accurate answers by filtering and weeding through all the kinds of lame videos that are out there. So sometimes that may not be the best way to go. Plus, you have to spend a lot of time doing it and for you, it’s a one-way conversation. You can’t ask a YouTube video a question. You can’t ask the person a question. Now if you post a comment in a video, sometimes you’ll get people who can answer, but the people answering the questions in the comments, do you know if their answers are actually accurate? Do they even know what you’re talking about? And a lot of times the person on the video is not going to be able to give you an answer because they probably have a job too. And they probably can’t answer every comment or every question that’s where these opportunities come in. 

So just in that one niche business, this guy answers 10,000 questions a year and he spends about 10 to 12 hours a day answering questions. Your knowledge can help other people and the fact that there’s not as much good customer service out there anymore creates an opportunity. And so for this guy, it’s quite an opportunity.

Here’s the question as a consumer, how do you feel about having to pay money to get somebody to answer a question? Do you feel like companies should have free customer service that just answers your questions? For example, shouldn’t there be RV places that you call up and they give you that information? Is it offensive for a company to charge you just to talk to somebody? Getting that feedback from the consumer base is important to us. So in the comments let us know what you think about paying money to have somebody answer your questions. Is that the wave of the future? Is that the way things are going to be from now on because of the lack of funding? Even in government agencies, a lot of agencies now don’t even have anybody who answers the phone it goes right to voicemail or they have chatbots trying to call the DMV. You’re not going to get anybody on the phone. Try to call permit offices at a government agency, they don’t have people to answer the phone. So this may be something that’s required to fill in that gap from the public sector to have a private sector company type solution that will get people the answers they want and get them in front of qualified licensed or certified experts to be able to get their answers to the questions that you can’t find on YouTube or just want to have somebody’s undivided attention one-on-on